How To Reset Your Password

Via Windows:

  1. Ctrl+Alt+Delete
    (If you are RDP'd into your box use CTRL+ALT+END instead)

 

­­Win10-lock.png

 

*It will prompt you to type the old password then the new password.

 

Via Okta:

  1. OKTA Dashboard
    1. Click profile (top right) >> Settings
    2. Edit Profile (verify password = user password)
    3. OKTA will require a PUSH via OKTA Verify mobile app
    4. You should now be able to change password

*The following instructions below provide a visual aid on what to look for.

 

a.
OKTA_Settings.PNG

b.

Edit_Profile.PNG

c.

OKTA_Push.png

d.

Change_PW.PNG

 

Via Mac:

  1. Navigate to the Menu Bar
  2. Select the Jamf Connect icon
  3. Select Change Password

Screenshot 2024-09-25 at 10.12.53 AM.png

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